An AES Ohio bill has two halves: delivery, which AES Ohio charges every customer for bringing power to the house, and supply, the electricity itself, which you can buy from AES Ohio’s default rate or from a supplier you choose. Here is what each part of the bill means, as AES Ohio explains it, each line linked to the page it comes from.
1. The top of the bill
- The payment due date and amount due are in the top right corner of the bill and on the payment stub. (source)
- The account summary shows your previous balance, current delivery and supply charges, any late fees and your current balance. (source)
- The service address is where the electricity was used, and the next reading date is when AES Ohio will read your meter for next month’s bill. (source)
- Your Choice Service ID, used to sign up with an electric supplier, is on the bill. (source)
2. Your usage
- The historical usage section compares this bill’s usage with the last 12 months, and the average daily kWh and temperature compare it with last month and last year. (source)
- The usage detail section shows whether the bill comes from an actual meter reading or an estimate, plus the billing period and meter readings. (source)
- An estimated reading (EST or E) means the meter wasn’t read that month, so the bill is based on past usage and may be adjusted later. To avoid estimates, you can call in your own reading to the customer service number on the front of the bill. (source)
- A kilowatt-hour (kWh) is the unit electricity is measured in: one kWh lights a 100-watt bulb for 10 hours. (source)
3. The charges
- Delivery charges are AES Ohio’s own charges, paid by every customer, for the equipment that brings power to your home, billing and customer service, and Ohio energy efficiency programs. You pay them whoever supplies your electricity. (source)
- The customer charge is a fixed monthly charge that partly covers billing, meter reading, service line maintenance and equipment. (source)
- Supply charges pay for generating the electricity, including market-based transmission and ancillary services. If you’ve chosen a supplier, it’s named on the bill. (source)
- A 1.5% late charge is added to the overdue amount if the bill isn’t paid by the due date. (source)
4. The price-to-compare, and shopping for a supplier
- The price-to-compare message is the price a supplier has to beat for you to save money. The figure on the bill covers one month; AES Ohio suggests weighing your usage and charges over 12 months. (source)
- If you don’t choose a supplier, you’re on AES Ohio’s standard offer rate, its default supply rate, set by a competitive auction that reflects market prices. (source)
- To estimate a supplier’s yearly cost, multiply your usage for the last 12 months, shown on your bill, by the supplier’s price per kWh, and ask the supplier about any other fees. (source)
How to read a supplier’s fixed-rate offer, what happens at renewal, and when switching actually saves: how to shop for electricity in Dayton. Offers from every certified supplier are listed on the state’s Energy Choice Ohio comparison chart.
5. Paying, and evening out the bill
- Paying online or by phone from a checking or savings account has no fee; paying by card has a $1.95 service fee. (source)
- Budget billing evens out seasonal highs and lows so you pay the same amount each month. It’s open to customers who are current on their payments, at a location with at least six months of usage history. (source)
- With a different supplier, AES Ohio can budget only the delivery part of the bill. (source)
6. If you’re behind
- A 9-month pay agreement splits a past-due balance into 9 equal installments, paid along with your average monthly bill. (source)
- A 6-month pay agreement spreads the past-due balance over your next 6 bills. (source)
- The winter heating plan, for bills with usage from November 1 through April 15, lets you avoid disconnection by paying 1/3 of your balance each month. (source)
- PIPP Plus lets income-eligible households pay a percentage of their gross income toward utility bills instead of the full current charges. (source)
- HEAP, a federally funded program, is a one-time benefit applied directly to the utility bill, for households with income at or below 175% of the federal poverty guidelines. (source)
- AES Ohio customer service: 800-433-8500. (source)
Help with rent and other bills in the Miami Valley: rental assistance programs, by county.
Frequently asked questions
What is the price-to-compare on an AES Ohio bill?
It’s the price an electric supplier has to beat for you to save money. The figure on the bill covers one month, so AES Ohio suggests weighing your usage and charges over 12 months.
What’s the difference between delivery and supply charges?
Delivery charges are AES Ohio’s own charges, paid by every customer, for the equipment that brings power to your home, billing and customer service. Supply charges pay for generating the electricity, from AES Ohio’s default rate or the supplier you chose.
Why does my bill say EST or E?
The meter wasn’t read that month, so the bill is estimated from past usage and may be adjusted later. You can call in your own meter reading to the customer service number on the front of the bill to avoid estimates.
What is the late fee on an AES Ohio bill?
A 1.5% late charge is added to the overdue amount if the bill isn’t paid by the due date.
Can I pay the same amount every month?
Yes, with budget billing, if you’re current on your payments and your location has at least six months of usage history.
What if I can’t pay my AES Ohio bill?
AES Ohio offers a 9-month pay agreement, which splits a past-due balance into 9 equal installments, and a 6-month one that spreads it over your next 6 bills. Call 800-433-8500. Income-eligible households may also qualify for PIPP Plus or HEAP.
Every statement on this page comes from the source linked beside it: the Ohio Revised Code or the official page named, rechecked each week; last checked November 10, 2026.
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